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Services

People is our bread and butter. Supporting business in managing their greatest, but most complex asset - employees, we thrive on getting great outcomes for you and your business. Our services range from packages to get new businesses started, case management, advice and consultation, audits and compliance, advisory services, policies and procedures and so much more. Here is a list of some of the ways in which we can help you make your people asset fantastic, enabling you to spend more time on the other important stuff, like making money and growing your business!

New Hire

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  • Employment Contracts – Drafting and reviewing compliant contracts that set clear expectations and reduce risk

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  • Onboarding Program – Designing structured programs to integrate new hires smoothly and boost engagement

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  • Induction – Creating tailored induction processes to introduce key policies, procedures, and workplace expectations

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  • Employee Handbooks – Developing clear, legally compliant handbooks that outline company policies and employee rights

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  • Position Descriptions – Crafting detailed role descriptions to align expectations and drive performance

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  • Classification Duty Statements – Ensuring correct Award classification to maintain compliance and avoid disputes

Policies and Procedures

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  • Policy Creation – Developing clear, legally compliant policies tailored to your business needs

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  • Review & Update – Ensuring policies stay current with legislative changes and industry best practices

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  • Implementation – Supporting rollout with training, communication strategies, and practical application

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Basic Policies (Leave, Code of Conduct, Workplace Health and Safety, Equal Employment Opportunity, IT & Social Media Use)

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Complex Policies (Performance Management, Disciplinary & Misconduct, Grievance & Dispute Resolution, Flexible Work Arrangements, Drug & Alcohol Policy)

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Highly Customised Policies (Respect@Work, Workplace Investigations, Workplace Change & Redundancy)

Compliance and Admin

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  • Payroll Audits – Reviewing payroll processes to ensure compliance with Awards, agreements, and Fair Work requirements

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  • Employment Contract Review & Drafting – Ensuring contracts are legally sound, up to date, and aligned with business needs

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  • Compliance Audits – Conducting thorough HR audits to identify risks and ensure adherence to employment laws

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  • File Management – Establishing organised HR records for easy access and compliance

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  • Templates – Providing customisable HR templates for contracts, policies, performance management, and more

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  • Respect@Work Program – Implementing workplace policies and training to meet obligations and the 7 standards of Positive Duty, set out by the Australian Human Rights Commission

Advisory Services

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  • Award/Enterprise Agreement Interpretation – Ensuring correct pay rates, entitlements, and classifications under modern Awards and EAs

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  • Updates on Legal & Regulatory Changes – Keeping you informed of employment law changes and their impact on your business

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  • Contract Interpretation – Clarifying contract terms to ensure compliance and mitigate risks

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  • Regulatory Interpretation – Breaking down complex workplace regulations into clear, actionable advice

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  • General Advice – Providing expert guidance on day-to-day HR and Industrial Relations matters

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  • Tailored Advice – Offering customised solutions for complex or high-risk employment issues

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  • IR Alerts – Proactively notifying you of critical Industrial Relations developments affecting your business

Case Management

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  • Workplace Investigations – Conducting fair and thorough investigations into misconduct, complaints, and policy breaches

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  • Unsuccessful Completion of Probation – Lawful and effective probationary terminations

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  • Non-Work-Related Injuries – Managing return-to-work plans and employer obligations for injured employees

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  • Employer-Initiated Terminations – Ensuring lawful, fair, and defensible termination processes

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  • Managing Conduct, Performance and Attendance – Addressing employee behavior, performance and poor attendance

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  • Performance Improvement Plans (PIPs) – Developing structured plans to help employees meet expectations

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  • Casual Conversion Requests – Assessing and managing requests for conversion from casual to permanent employment

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  • Employee Grievances – Handling complaints and disputes with professionalism and compliance

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  • Restructures – Supporting organisational change, redundancy processes, and redeployment strategies

Workplace Training

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  • Respect@Work – Training on mandatory workplace sexual harassment prevention, legal obligations, and fostering a respectful culture

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  • Policy Training – Educating employees and managers on key workplace policies, expectations, and compliance

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  • Performance Management – Equipping leaders with the skills to set expectations, provide feedback, and drive employee success and manage when there are short comings

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  • HR 101 – Covering essential HR fundamentals for managers, including compliance, hiring, and workplace rights

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  • Leadership Training – Developing strong, effective leaders with practical skills in people management and decision-making

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  • Difficult Conversations – Teaching managers how to confidently address sensitive issues such as performance, behavior, grievances and uncomfortable matters

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  • Regular Article Emails – Providing ongoing insights and updates on HR, Industrial Relations, and compliance topics to keep your business informed

HR Programs

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  • Probation Program – Structured frameworks for assessing new hires, providing feedback, and ensuring successful onboarding and quality retention

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  • Performance Reviews – Implementing effective review processes to evaluate, develop, and align employee performance with business goals

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  • Reward & Recognition – Creating programs that motivate and retain employees through meaningful recognition and incentives

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  • Policy & Procedure Cyclical Program – Establishing regular policy reviews and updates to maintain compliance and relevance

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  • Change Management – Supporting businesses through transitions with strategic planning, communication, and employee engagement strategies

Engagement

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  • Pulse Surveys – Quick check-ins to gauge employee satisfaction and identify emerging trends or hotspots

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  • Engagement Surveys – Comprehensive assessments of workplace satisfaction, motivation, and culture

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  • Stay Surveys – Gathering insights from current employees to understand why they stay and how to improve retention

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  • Onboarding Surveys – Measuring new hire experiences to refine and enhance onboarding processes

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  • 360-Degree Feedback – Providing well-rounded performance insights through peer, manager, and self-assessments

New Business Packages

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  • Salary Benchmarking – Ensure competitive and compliant pay rates

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  • Award Coverage Identification – Confirm Award scope and correct classifications and entitlements

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  • Position Descriptions – Clearly defined roles and responsibilities for structure and accountability

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  • Contracts of Employment – Legally compliant, tailored agreements that protect your business

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  • Onboarding Documentation & Induction Packs – Streamlined materials for a smooth start

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  • Foundation Policies & Procedures – Clear workplace guidelines

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  • Compliance and Payroll Audit – Post start up checks and balances

Industrial Action

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  • Unfair Dismissals – Preparing with responses, defence strategies, conciliations and representation

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  • General Protections Claims – Managing claims related to workplace rights, adverse action, and discrimination

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  • Enterprise Agreement Bargaining – Supporting negotiations, drafting agreements, and ensuring compliance with Fair Work requirements

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